Who we are

Evenstar Dental Consultancy Ltd ("Evenstar", "we", "us") is a dental practice management consultancy registered in England and Wales (company number 17322303). Our registered office is at 20 Cranmer Road, Winton, BH9 1JU.

We are the data controller for the personal information described in this policy. If you have any questions, contact us at hayley@evenstardentalconsultancy.co.uk.

What information we collect

We may collect the following information:

●     Contact details you provide through our website form, email, or phone, including name, practice name, email address, and any details you include in your enquiry

●     Information you share with us as part of a consultancy engagement, which may include practice, staff, and patient-related data processed on behalf of a client

●     Technical information such as browser type and pages visited, if analytics are enabled on our website

How we use your information

We use your information to:

●     Respond to enquiries submitted through our website

●     Provide consultancy services to clients under a signed agreement

●     Meet our legal and regulatory obligations

●     Improve our website and services

Legal basis for processing

We process personal data on the basis of consent (for website enquiries), contract (for client engagements), and legitimate interest (for general business administration).

How we protect your information

We take appropriate technical and organisational measures to protect personal data, including secure storage and access controls. Where we act as a data processor for a client practice, this is governed by a Data Processing Agreement setting out our responsibilities.

Sharing your information

We do not sell or share your personal data with third parties for marketing purposes. We may share information with trusted subcontractors or service providers where necessary to deliver our services, under appropriate confidentiality and data protection agreements.

How long we keep your information

We retain personal data only for as long as necessary to fulfil the purpose it was collected for, or as required by law.

Your rights

Under UK GDPR, you have the right to:

●     Access the personal data we hold about you

●     Request correction of inaccurate data

●     Request deletion of your data

●     Object to or restrict certain processing

●     Withdraw consent at any time

To exercise any of these rights, contact us at hayley@evenstardentalconsultancy.co.uk.

Complaints

If you have concerns about how we handle your data, you can contact the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.